State Farm® Insurance Agent James B Lavelle
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Ron Chakravarti
July 9, 2026
"Excellent service"
Thomas Greco
July 9, 2026
"I've been working with Grace on several different policies. She has been extremely helpful throughout the whole process. Grace took the time to make sure I understood all of the different policies and options, answered all of my questions, and made sure we were getting the best price for our coverage. I would highly recommend this office and Grace!"
John Marks
July 3, 2026
"Leila Escoto provided service on 7/2/2026 and was courteous, prompt, and knowledgeable. Thanks Leila!"
Julia Baumholtz
June 30, 2026
"Grace was very helpful and made the process seamless."
Mel
June 29, 2026
"Joanne was tremendous. She made the process seamless. She gets a hands down recommendation from me. Excellent service. Thank you Joanne"
Thomas Navin
June 17, 2026
"Joanne Devine was very helpful and very cheerful!"
Ben Strutt
June 5, 2026
"Joanne is by far the best insurance company contact I have ever had. Her personal service is quick and professional!"
andrei strechin
June 5, 2026
"Very good guys. One and only."
Carmen Bevilacqua
June 4, 2026
"Very helpful and professional. I am really satisfied and had a great customer experience."
"Thank you, Carmen, for your thoughtful review! We are delighted to hear that you had a positive experience with our team and found the service helpful and professional. "
William Taylor
June 4, 2026
"Ashely was very helpful answering my questions and offering suggestions for ways to reduce my premiums."
"Thank you, William, for your kind review! We are pleased to hear that Ashley was able to answer your questions and help identify opportunities to lower your insurance premiums. We appreciate your trust in our team."
CY Wiles
June 3, 2026
"Grace Byrne made life much easier today, by being so professional, knowledgeable, promptly following up, besides being so personable, patient and kind. Thank you, Grace. C.Y.Wiles"
"Thank you, C.Y., for your thoughtful review! We are delighted to hear that Grace provided such knowledgeable, responsive, and attentive service. We appreciate your recognition of her professionalism and dedication, and we are grateful you took the time to share your experience with our team."
Benedict Osorio
June 1, 2026
"Christina was great with helping me get my renter's insurance in a fast and easy manner. Would highly recommend her to all.
I worked with Leila later on when trying to switch my renter's insurance between states and updating my policy and she made things simple and was always prompt in her response."
"Benedict - Thank you for your kind review and recommendation regarding Christina. We really appreciate it!"
Judith Klein
May 29, 2026
"James’s colleague Leila was prompt, professional and very helpful- I highly recommend this for your insurance needs!"
"Thank you, Judith, for your kind review! We are so pleased to hear that Leila provided prompt, professional, and helpful service. We appreciate your recommendation and thank you for trusting our agency with your insurance needs!"
Claudia Chwe
May 29, 2026
"I've been working with Ashely for years. She is always quick and ready to solve issues. It's a pleasure to work with her. Thank you Ashely!"
"Thanks Claudia, we appreciate you! "
Cliff Chen
May 26, 2026
"Great service with timely manners!"
"Thank you, Cliff! We appreciate your kind feedback and are so glad you received great service in a timely manner. Our team at James B Lavelle State Farm looks forward to helping you again anytime!"
Gin C
May 21, 2026
"Prompt and courteous. Highly recommend."
"Thank you so much for your kind words! Our team appreciates your recommendation and is glad to know you experienced prompt and courteous service. We’re grateful for the opportunity to assist with your insurance needs!"
RS G
May 20, 2026
"Great office. When you call you speak to a person immediately and do not have to go through a long voice menu.
Everyone I have dealt with in this office has been curtious, nice and professional. Ashley, Joanne, Leila and Briana in particular."
"Thank you so much for your thoughtful review! We are glad you appreciate being able to reach a real person right away and that Ashley, Joanne, Leila, Briana, and the rest of our team have consistently provided courteous and professional service. We appreciate your support and trust in our office."
Jill Warshall
May 19, 2026
"Great customer service"
"Thank you so much, Jill! We’re glad you had a great customer service experience with our New York team at James B Lavelle State Farm! "
robert fontecchio
May 16, 2026
"Leila was great! Very patient and dedicated to ensuring customers are satisfied. Thank you!!"
"Robert, we’re so happy Leila provided the patient, dedicated service you deserve! Thank you for your review!"
David Battel
May 14, 2026
"Joanne is an excellent representative. She is very knowledgeable and have me good direction for a policy. Thank you Joanne!"
"Thank you, David, for the wonderful review! We’re so glad Joanne was able to provide knowledgeable guidance and help you feel confident in your policy decisions! "
Alexa Rissoff
April 29, 2026
"Joanne was on the ball and quick and answered my question and updated my policy right away. Thank you"
"Alexa - Glad we could get that sorted quickly. Joanne really is on the ball, and I’ll pass along your thanks to her. That's exactly the standard we aim for, quick answers and prompt policy updates so you can move on with your day. Appreciate you pointing that out."
Adam KOTKIN
April 28, 2026
"Joanne gave great service. Was able to secure a new renters policy in under 10 minutes. Knowledgeable and helpful."
"Thanks for your review, Adam! Our goal is to be quick when our customers need efficiency, so we're happy to hear how helpful Joanne was in securing your new renters policy in under 10 minutes! We're always available here in New York for any of your insurance questions. "
Tommy Freed
April 28, 2026
"The team here was very helpful, available and quick with all of my needs! Highly recommend."
"Thanks so much for the kind feedback, Tommy! It's always a pleasure working with you and addressing all of your insurance needs. We appreciate your long-time business!"
Eric Cummings
April 22, 2026
"Joanne was responsive to my questions and helpful in setting up my renters policy. Very easy experience overall."
"Thanks for your review, Eric! Our team, including Joanne, is dedicated to making sure our neighbors in New York feel confident and fully informed about their coverage. We appreciate you choosing us! "
Amanda Zucker
April 18, 2026
"Ashley is absolutely everything you need. She is knowledgeable about the verity of policies and really grasps the maddening colloquial of being a New York City resident. Her straightforward yet approachable manner is exactly you want when dealing with anything insurance related."
"Thank you so much for the kind words, Amanda! We know exactly how complex our local market can be here in New York. Our goal is always to provide expert guidance on the specific policies that NYC residents need to stay protected. Whether you're navigating the Five Boroughs or just looking for clear, professional advice, we're here to help."