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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Cameron Lee

March 13, 2023

5  out of  5 rating by Cameron Lee
"Very easy and understandable. Agent Joanne Devine was incredibly helpful in the step by steps."

Ben Taylor

March 9, 2023

5  out of  5 rating by Ben Taylor
"Briana was great and took the time to answer all my questions!"

Chris Herche

March 7, 2023

5  out of  5 rating by Chris Herche
"State Farm is always extremely helpful with my home insurance policy. Ashely is extremely responsive, helpful and nice!"

Martin Wang

February 6, 2023

5  out of  5 rating by Martin Wang
"I have been very satisfied with the service provided by Ms. Ashely Ferreira of James Lavelle's State Farm Insurance during the process of purchasing my renter's insurance. I am very impressed with her professionalism, efficiency, and kindness. Besides, the price is reasonable. I really appreciate it."

Ryan Linden

February 3, 2023

5  out of  5 rating by Ryan Linden
"Ashely has been a pleasure to work with for many years! Responsive, consultative and kind."

Kimberly Allen

January 24, 2023

5  out of  5 rating by Kimberly Allen
"Leila was awesome! Great customer service, quick response, and able to resolve my issue."

Jordan Talan

January 23, 2023

5  out of  5 rating by Jordan Talan
"Ashely has been extremely helpful with all of my insurance needs. Super responsive by phone or email and very transparent about costs and policies. Always my first call for insurance questions!"

Adam Cohen

December 28, 2022

5  out of  5 rating by Adam Cohen

Susan Steiger

December 16, 2022

5  out of  5 rating by Susan Steiger
"exceptional and courteous service by Barbara Dalli. would recommend this agency to anyone."

SK Lee

December 8, 2022

5  out of  5 rating by SK Lee
"Leila was SO helpful! I needed to revise my co op insurance policy at the last minute for a closing and Leila completed it and sent it within an hour! AMAZING!"

Asma Khan

December 7, 2022

5  out of  5 rating by Asma Khan
"Joanne helped me she was very helpful, pleasant and nice"

Dr. Shapiro

December 6, 2022

5  out of  5 rating by Dr. Shapiro
"Top notch service. Very quick to respond and help with any situation."

Mike Rice

November 29, 2022

5  out of  5 rating by Mike Rice
"They made the insurance process extremely easy and affordable for us as first time homeowners."

Martina Wenger

November 29, 2022

5  out of  5 rating by Martina Wenger
"Joanne Devine was an incredible agent and saved us a lot of money on car and homeowners insurance with State Farm! Joanne was very informative and answered all of our questions in an extremely, timely manner. We would highly recommend her and State Farm!"

Carrie Sun

November 29, 2022

5  out of  5 rating by Carrie Sun
"I have been working with Joanne Devine at this office. She has been very helpful and responsive while I've been trying to get estimates for insurance on different properties, change accounts, etc. I found an error with some charges and she was able to help me get refunded. She/State Farm was also able to give us a much better price on our car insurance than we had with GEICO, which I found really surprising. When we were with GEICO, it was much harder to get in contact with anyone, I certainly never got anything accomplished over email and never knew anyone's name. It's a really different experience and I regret not switching sooner. My husband was in an accident with the old insurance and he spent hours and hours on the phone trying to get help, the company was not helpful at all, and the coverage ended up being really crummy. Overall, Denice and State Farm have provided excellent customer service and a really good value."


November 18, 2022

5  out of  5 rating by Jbrug141
"I have been a customer with the James B Lavelle group since the mid 1990s, I started dealing with Barbara Dalli since then. She has always gone above and beyond to assist with any of my insurance needs. She is an asset to the James Lavelle State Farm team."

Scott Lux

November 1, 2022

5  out of  5 rating by Scott Lux
"Quick and responsive"

Tamieka Goulbourne

October 31, 2022

5  out of  5 rating by Tamieka Goulbourne
"I have been a customer of James for years. Ashely Ferreira on his team has been so helpful to me lately with policy questions. Fast, responsive, and super thorough. Her assistance has been valuable."

Beth Shuzman

October 26, 2022

5  out of  5 rating by Beth Shuzman
"I have repeatedly had a wonderful experience here. Leila and Ashley are professional, efficient, kind and go the extra mile! I highly recommend."

a bone

October 21, 2022

5  out of  5 rating by a bone
"Excellent people and communication stills!!!! A+++++"

Jeana Somers

October 14, 2022

5  out of  5 rating by Jeana Somers
"State Farm and my rep Joanne have been fantastic through the years. Very responsive, friendly and top-notch service. Always able to answer all my questions. I feel protected and valued as a customer of State Farm."


October 11, 2022

5  out of  5 rating by 6Milman
"Hello my name is Michael Everett. I was taken care of by agent Briana E Young. Briana was so polite and patient with me. She is very detailed. When I was not sure about most things about my policy, she stood with me until I was clear on everything. I thank her so much. I recommend agent Briana Y."

Can Struct

October 7, 2022

5  out of  5 rating by Can Struct
"I needed to make some changes to my coverage on several things - Joanne worked with me to improve on my policies and save money as well - I really appreciate her expertise and helpful nature"

Richard Wesolowski

October 4, 2022

5  out of  5 rating by Richard Wesolowski
"Briana makes everything so easy! Highly recommended."

William Maguire

September 28, 2022

5  out of  5 rating by William Maguire
"Excellent service. Answer first time. All the information immediately available. Immediate response. From experience dealing with insurance brokers and agents in NY and other states the contrast is striking. The level of service is outstanding."