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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Stephanie Moriarty

November 13, 2024

5  out of  5
rating by Stephanie Moriarty
"I am a recent widow was a pleasure speaking to lovely person Rania M ."
We responded:
"I'm so sorry for your loss, Stephanie, and thank you for your kind words. We're glad to hear that you had a positive experience and felt supported during such a difficult time. If you ever need any assistance or have questions, please know that we are here for you. Wishing you peace and comfort in the days ahead."
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Nick Altstein

November 12, 2024

5  out of  5
rating by Nick Altstein
"Raina was amazing, got me a great deal . Thank you so much"
We responded:
"Thank you for your five-star review, Nick, and for your vote of confidence in the service we provide. Your continued support is truly appreciated! Thanks again!"
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hamalah G

November 8, 2024

5  out of  5
rating by hamalah G
"Amazing agency, thanks to Rania for helping me get my first auto insurance"
We responded:
"We are happy to help! Thank you for the five-star rating! We're thrilled to know you're satisfied with our service. Your support means a lot to us!"
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Nicholas Joti

November 7, 2024

5  out of  5
rating by Nicholas Joti
"Thank you to Rania for giving me a great deal on my insurance policy! Made the whole experience nice and easy!"
We responded:
"We're thrilled to have met your expectations, Nicholas. Your satisfaction is our top priority, and we're glad we could provide you with the service you deserve."
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Randy Nicoletti

November 5, 2024

5  out of  5
rating by Randy Nicoletti
"Rania has been nothing but helpful and understanding. Very patient and worked with me until I was satisfied. She also has excellent customer service and I would recommend Rania to anyone new who needs insurance."
We responded:
"Randy, I absolutely agree!! Our team always goes above and beyond. We’ll be sure to share your praises with them! Thank you so much for the five stars!"
Profile photo of dhulfiqar almasoodi

dhulfiqar almasoodi

November 5, 2024

5  out of  5
rating by dhulfiqar almasoodi
"Amazing services Rania was so great got me amazing price she was very patient, definitely recommend ask for Rania if you don’t wanna be disappointed"
We responded:
"Thank you for your kind words! We’re thrilled to hear that you had a great experience and found the pricing to be excellent. Your five-stars means a lot to us! If you ever need further assistance, we’re always here to help"
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Wanda Clark

November 1, 2024

5  out of  5
rating by Wanda Clark
"Grace Byrne was such a pleasure to speak with her for my Insurance needs. I just canceled my insurance with another carrier for over 23 years, and after speaking with her I was very comfortable with changing carriers. Ms. Byrne’s customer service was impeccable. It is not often in these times, I encounter such great customer service. In a scales from 1 thru 10 I rate her services 20. Thank you Ms, Wanda L. Clark"
We responded:
" Wanda, thank you so much for your wonderful review! We’re thrilled to hear that Grace made such a positive impression on you and that you felt comfortable making the switch after 23 years. Exceptional customer service is our priority, and it’s fantastic to know Grace delivered that for you. If you have any further questions or need assistance, please don’t hesitate to reach out. We’re here to help!"
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Dr. Shapiro

October 23, 2024

5  out of  5
rating by Dr. Shapiro
"Top notch service. Very quick to respond and help with any situation."
We responded:
"Thank you for leaving us a 5 star rating!"
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yduanmu

October 17, 2024

5  out of  5
rating by yduanmu
"I have had State Farm home insurance thru this agency for over 10 years and have experienced very good services. Ashley and Desiree are very responsive and communicative. Great team there!"
We responded:
"Thanks! It's great to hear Ashely and Desiree have been responsive and communicative. We strive to provide excellent service so it's great to know we were able to deliver. We appreciate your business over the last 10 years and we look forward to being your agent for years to come!"
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Lawrence Hu

October 17, 2024

5  out of  5
rating by Lawrence Hu
"Ashely was very helpful and responsive in getting my home insurance set up."
We responded:
"Lawrence, thank you for sharing your experience! We're thrilled to hear that Ashley was helpful and responsive in setting up your home insurance. Providing great service and making the process easy for our clients is always our goal. "
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Carmen Bermudez

September 30, 2024

5  out of  5
rating by Carmen Bermudez
"Helpful, friendly and courteous! Did her best to help me!"
We responded:
"Carmen, thank you for your kind feedback! We’re delighted to hear that you found our team helpful, friendly, and courteous. Providing excellent service is our priority, and we’re glad that we could assist you."
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Jake Rocco

September 30, 2024

5  out of  5
rating by Jake Rocco
"I had a great experience working with Ashley to get renter's insurance on my apartment. She was quick to respond, friendly, and very professional. Would recommend."
We responded:
"Thank you for your wonderful review! We’re thrilled to hear that you had a great experience working with Ashley to secure your renter's insurance. Her quick responses, friendly demeanor, and professionalism are truly what we strive for. We appreciate your recommendation, Jake, and are here to help with any future insurance needs you may have."
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Lola Chungy

September 27, 2024

5  out of  5
rating by Lola Chungy
"Excellent!"
We responded:
"Thank you, Lola! My team and I truly appreciate your positive rating and kind word. "
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Ilia Ago

September 26, 2024

5  out of  5
rating by Ilia Ago
"Rania was incredibly helpful and knowledgeable. She patiently answered all my questions about State Farm insurance, made the process easy and gave me a great deal on my new insurance. I highly recommend her!"
We responded:
"I'm happy to hear your agent provided such great service and made the process of setting up your new insurance policy easy. Thank you for your review and recommendation of our agency, Ilia!"
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Janet Yagle

September 26, 2024

5  out of  5
rating by Janet Yagle
"I've had multiple car & apartment policies with the JBL State Farm office for over 20 years. Everyone has always been extremely helpful and quick to respond. Even when I have an urgent request (standing at the DMV counter without some card or info) they run to get the details I need so I don't have to wait on line again. Ashley assisted me with my latest request & reinforced my opinion. Definitely recommend as a source for all your insurance needs."
We responded:
"Thank you so much for your 20 years of trust and support, Janet! I'm so glad that our agency could provide the quick, helpful service you deserve for so long. Ashley and the rest of the team will be excited to hear about your fantastic review!"
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jane karr

September 19, 2024

1  out of  5
rating by jane karr
"I've been with this office for many years. But this year I dealt with an agent who apparently has no understanding of State Farm policy and messed up my account. Also, I was given erroneous premium. When I complained, no response. Next step: I will be filing an official complaint with the national office, and onward to another agency."
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Michelle Crow

September 16, 2024

5  out of  5
rating by Michelle Crow
"Grace has been the absolute best to work with. She is extremely responsive and helps answer any and all questions you have with patience and lots of detail. She always helps you accomplish your goals and holds your hand along the way. Couldn't recommend her and her team more."
We responded:
"Michelle, thank you for such a glowing review about our team member Grace! We always strive to provide the best customer service possible, and Grace never fails to deliver it with a smile on her face. Your recommendation means a lot to us, thank you so much!"
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donald herrema

September 12, 2024

5  out of  5
rating by donald herrema
"Barbara Dalli was great! Responsive, knowledgable, informative and efficient - could not ask for more."
We responded:
"Thank you for your wonderful feedback, Donald! I'm thrilled to hear you were so satisfied with Barbara's service. I'll pass on the kind words to her!"
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Angelina Mina

September 12, 2024

1  out of  5
rating by Angelina Mina
"Misleading liar."
We responded:
"I am sorry you are not happy with your auto rate with State Farm. Unfortunately most if not all insurance companies have had recent large rate increases due to inflation and other reasons. I know you spoke to my team and were instructed on how you can reduce your rate. Please call us if you have any other questions. Thank you. "
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Brooks De Blois

September 9, 2024

5  out of  5
rating by Brooks De Blois
"Joanne was incredibly efficient and helpful. Your office picked up the phone right away, which was a welcome relief after 40 to 60 minute holds elsewhere. So glad to have found you."
We responded:
"Thank you so much for your review, Brooks! We always strive to provide excellent customer service, so it's great to hear that Joanne could deliver the quick help you deserve. I'm glad you found us too!"
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Steven Mumma

August 12, 2024

5  out of  5
rating by Steven Mumma
"Joanne was very professional and helpful in completing the necessary coverage for our needs."
We responded:
"Steven, thank you for sharing! I'm pleased to hear that Joanne provided the professional and helpful service you needed. We're always here to ensure you have the right coverage, so feel free to reach out if you need anything else."
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Arvy Villanueva

August 6, 2024

5  out of  5
rating by Arvy Villanueva
"Kevin from State Farm was great. He was very patient answering all my questions. He communicated promptly and adequately. Kevin was a true professional."
We responded:
"Arvy, thank you for sharing your positive experience! It's wonderful to hear that you received such professional and patient service. Our goal is always to provide prompt and clear communication to ensure all your questions are answered. We're glad to know that you felt well taken care of."
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Ana Luisa Monteiro

July 30, 2024

5  out of  5
rating by Ana Luisa Monteiro
"Very pleased. Kevin has been great; he is highly responsive to email and answers all my questions."
We responded:
"Thank you, Ana! We’re thrilled to hear that Kevin has been so responsive and helpful in addressing all your questions. It's wonderful to know that you’re pleased with the service you’ve received. We strive to provide top-notch support and it’s great to see our efforts reflected in your experience."
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Anthony Aurol

July 10, 2024

5  out of  5
rating by Anthony Aurol
"Efficient service . Quick response time"
We responded:
"Thank you for your review, Anthony! We're glad to hear that you found our service efficient with quick response times. Providing prompt and effective service is a priority for us, and we appreciate your feedback."
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Edward Bren

July 3, 2024

5  out of  5
rating by Edward Bren
"Great service and communication"
We responded:
"Thank you, Edward, for your positive review! We’re thrilled to hear that you were pleased with our service and communication. Your satisfaction is our priority, and we're glad to have met your expectations. If you ever need anything else, please don't hesitate to reach out. We appreciate your support!"