State Farm® Insurance Agent James B Lavelle
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Donny Encarnacion
March 22, 2025
"Fast and efficient 👍👍"
"Thank you for the five stars, Donny! We’re thrilled you had a great experience. We appreciate your trust in us!"
David Arnold
March 19, 2025
"Ashely was extremely helpful when we needed to surrender license plates and cancel insurance on our car in NY. We still maintain our State Farm homeowners policy through this agency, which has served as our insurance agent for more than 30 years."
"Thank you for your amazing review, David, and years of loyalty! We appreciate your business. "
Matthew Dessner
March 13, 2025
"fast and knowledgeable"
"Thank you for the amazing feedback, Matthew! We’re so happy that you enjoyed your experience. Your review helps us improve and continue delivering top-notch service to all of our customers. We appreciate you!"
Mary Matera
March 10, 2025
"Joanne was very professional and extremely patient."
"Thank you for your wonderful feedback, Mary! We’re thrilled that we could provide you with a great experience. Your satisfaction is our top priority, and we’re excited to continue working with you in the future!"
Eri H
March 7, 2025
"Joanne at James B Lavell came recommended to me and she made the entire process simple and easy. She provided guidance and explanations and was so helpful. Thank you, Joanne!"
"Thank you so much for your business and your awesome 5-star review, Eri! My office is always available to help with any of your insurance needs!"
Mike Awadalla
March 5, 2025
"I recently had the pleasure of working with Rania at State Farm, and I can't express enough how impressed I am with her service. From the moment I reached out, Rania went above and beyond to ensure I understood my car insurance options. She took the time to answer all my questions, explained the details thoroughly, and helped me find a policy that perfectly fits my needs. Her friendly demeanor and genuine concern for my satisfaction made the entire process seamless and stress-free. It’s rare to encounter such dedication and personalized service these days. I feel confident knowing I have State Farm—and RANIA—on my side. If you’re looking for reliable car insurance and exceptional customer service, I highly recommend reaching out too"
"We truly appreciate your five-star review and kind words, Mike! Your feedback makes all the hard work worthwhile, and we’re so happy to hear that you had a positive experience with us. We’re here for you whenever you need us, and we look forward to serving you again soon!"
Rick Benson
February 28, 2025
"She is great and should be promoted!!!"
"Thank you for your five-star rating, Rick! We're glad we could provide excellent service."
Ernie Schicchi
February 25, 2025
"I had an issue with a clients liability COI and after explaining to Ms Dalli what was needed she immediately suggested that the State Farm insurance certificates for our company vehicles would solve the problem. She processed and emailed them to me late in the afternoon a week or so ago and the next morning our clients insurer advised acceptance and that we were in compliance. Ms Dallis’ knowledge and professionalism is what I respect and expect and she delivered. I’ve been with Jim Lavelles State Farm office for years and she is a perfect example of why Regards Ernie Schicchi Sr Alternative Pest Control Inc"
"It is so great to hear such positive feedback about Ms. Dalli and our agency. We are so happy we were able to get this sorted for you. We look forward to working with you for many more years to come Ernie!"
Bernadette Murray
February 24, 2025
"Outstanding, helpful professional who knows the information and counsels wisely."
"Thank you for the amazing review, Bernadette! We're happy that we could exceed your expectations and provide a positive experience. We can’t wait to work with you again!"
Kareem Asmil
February 21, 2025
"10/10"
"We appreciate your positive feedback, Kareem! Let us know if there's anything else we can do for you."
Marat Shvartsman
February 18, 2025
"If silence is golden, then this company's customer service is platinum. I've never encountered such a black hole of communication. My emails seem to vanish into thin air, and I'm starting to wonder if their inbox is just a mythical creature. If you enjoy the thrill of sending messages into the void, then this is the company for you. For everyone else who expects a response when they reach out to a business, I'd suggest looking elsewhere. My company's experience has been nothing short of disappointing, and we're eagerly awaiting the end of our contract."
"Hi Marat, I can't seem to find you in our system, but please do not hesitate to call, email or text us if you need anything. We would be happy to help."
shaq schechter
February 11, 2025
"Very communicative easy to understand and best product service."
"Thank you so much for your wonderful review, Shaq. We work hard to provide great service, making us happy when we see we have earned five stars. We are always here ready to assist with any of your insurance needs. "
anne ode
February 10, 2025
"Great service, reasonable prices for homeowners insurance"
"Thank you for your five-star rating, Anne! We're glad we could provide excellent service."
Connie Long
January 15, 2025
"Helpful and quick response."
"It means a lot to us that you took the time to leave such a thoughtful review, Connie! We truly appreciate your feedback and are thrilled you’re happy with our service."
peter kleinbard
January 15, 2025
"State Farm office was highly responsive - flexible and rapid."
"Your feedback means the world to us, Peter! Thank you for the positive review, and we’re so happy we could meet your expectations. Looking forward to your next visit!"
Daniel Devlin
January 10, 2025
"Joanne was amazing very knowledgeable very helpful and made the whole process extremely easy. I am very happy with her work and professionalism and helping me take care of my family"
"Thank you so much Daniel! I will be sure to pass along your great review. We appreciate your business."
Shannon Marie
January 9, 2025
"Joanne has been great with helping me navigate and set up my life insurance policy. She is extremely knowledgeable, professional and a pleasure to work with. I’d definitely recommend her!"
"We appreciate your five-star rating, Shannon! Please let us know if there is anything else we can do to help!"
Simita Mishra
January 8, 2025
"Great customer service by Ashely. Very quick to respond and provide what I was looking for."
"We appreciate your 5-star review, Simita! Your support is very much valued, and we're thrilled to know you had a great experience. We look forward to working with you again soon!"
Carol Lehn-Dodson
January 2, 2025
"Cheerful and efficient in making the changes we needed and getting the policy out to us quickly."
"We appreciate your five-star rating, Carol! It's great to know that we were able to deliver excellent service."
Warren George
December 31, 2024
"Outstanding, impeccable service!"
"We appreciate your positive feedback, Warren! Let us know if there's anything else we can do for you."
Habibur Chowudhury
December 30, 2024
"Nice behavior, clear conception, prompt service and low cost."
"Habibur, your feedback is valuable to us. Your positive rating lets us know we're on the right track! Thank you."
S J
December 27, 2024
"Great service!"
"We greatly appreciate your five-star rating! Rest assured, we're here to assist with all your insurance requirements."
Martin Wang
December 19, 2024
"I have been very satisfied with the service provided by Ms. Ashely Ferreira of James Lavelle's State Farm Insurance during the process of purchasing my car insurance. I am very impressed with her professionalism, efficiency, and kindness. Besides, the price is reasonable. I really appreciate it."
"Martin, thank you for the 5-star review! I'm glad that you received excellent service and a reasonable premium! We appreciate your business."
stephen Iadanza
December 19, 2024
"Excellent quality service and customer service!!"
"Thank you for the five-star rating, Stephen! We appreciate your positive feedback and are delighted to know you had a great experience with us."
cheryl Roberts
December 18, 2024
"Joanne Devine - very professional, great service and quick response. Will definitely send more clients her way."
"Thank you for the positive comments and great rating, Cheryl! My team and I strive to provide excellent customer service, so I am pleased to hear that you had such a great experience with our agency."