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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Anthony Aurol

July 10, 2024

5  out of  5 rating by Anthony Aurol
"Efficient service . Quick response time"
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Edward Bren

July 3, 2024

5  out of  5 rating by Edward Bren
"Great service and communication"
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david joel

June 28, 2024

5  out of  5 rating by david joel
"Joanne moved fast on a document I needed... thanks"
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George Ibrahim

June 26, 2024

5  out of  5 rating by George Ibrahim
"Great experience! Joanne is excellent. She is highly responsive and attentive to my needs and questions. She has helped me secure multiple insurance needs for me and my family."
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Maggie Hoffman

June 5, 2024

5  out of  5 rating by Maggie Hoffman
"Enjoy working with Joanne -- she is incredibly responsive to any email / call and has helped with multiple policies!"
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May 30, 2024

5  out of  5 rating by Ask4TheUpgrade
"State Farm has been my insurance provider for decades. Through the properties, cars and damages - they always answer the phone."
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Jay Arroyo

May 17, 2024

5  out of  5 rating by Jay Arroyo
"Been working with Joanne for some time at this State Farm Agency and she's been nothing but wonderful. Knowledgeable and professional, gave me all the information I needed to know before making decisions about my homeowner's insurance. Would recommend."
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Brian Cresto

May 16, 2024

5  out of  5 rating by Brian Cresto
"I just had a really positive experience working with Barbara Dalli on my auto renewal. I've been a client/customer of State Farm through James Lavelle's office for almost 20 years and while many of the agents over the years have been pleasant, Barbara was so friendly and knowledgeable and gave clear information to help me make decisions about my renewal. In a world in which we are all frustrated by companies who outsource customer service in other countries to save money, I found my interaction with Barbara an 11 out of 10."
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Kai Tomzig

May 8, 2024

5  out of  5 rating by Kai Tomzig
"I had an excellent experience with Kevin while setting up Renter's Insurance for our new apartment. Everything was handled efficiently over the phone and via email. Kevin was incredibly friendly, super responsive, and very professional. Although I can't comment on the policy itself (it hasn't started yet and I haven't had to make any claims), the setup process was a breeze thanks to Kevin's assistance. Highly recommend!"
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Kathi Elliott

April 23, 2024

5  out of  5 rating by Kathi Elliott
"Most people usually contact an insurance company when an unfortunate situation arises, usually never to say “how are you doing?” LOL I just reached out for a minor issue and Ashely Ferreira not only immediately replied but put my mind at ease of my situation. Now that’s the Customer Service we all deserve. Thank you Ashely ! And thank you State Farm …."
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Gina Licata

April 19, 2024

5  out of  5 rating by Gina Licata
"I called to get insurance for my coop. Kevin was great, explained my options and had everything together and done quickly. Great experience."
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Jason Mai

April 2, 2024

5  out of  5 rating by Jason Mai
"Nothing but good things to say about my experience working with Kevin. Even on a federal Friday holiday Kevin was able to pull all the items I needed in a timely and professional manner. This place has top tier ratings for a reason."
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Jaida R

March 22, 2024

5  out of  5 rating by Jaida R
"Kevin L , was my supporter . He helped me through the whole process& made my life easier . Helped me to get the best savings . I feel like I owe him my life : lol , definitely recommend Kevin to help you ."


March 21, 2024

5  out of  5 rating by MARIA GLORIA MONTIEL
"StateFarm´s agent, James Lavalle, has demonstrated the utmost professionalism. Their expertise in business car insurance has provided us with a sense of security, knowing that we are adequately protected. One of the most remarkable aspects of our interaction with StateFarm has been the speed and efficiency with which they operate. In a bustling city like New York, time is of the essence, and We've been consistently impressed by how swiftly they handle inquiries and processes. We wholeheartedly recommend StateFarm, particularly the agency of James Lavalle, to any business owner seeking reliable, efficient, and stress-free insurance services."
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John Daly

March 15, 2024

5  out of  5 rating by John Daly
"Always had a great experience with James and his team. Very efficient and always available."
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Hildo Chan

March 14, 2024

5  out of  5 rating by Hildo Chan
"Joanne was AMAZING guiding me through this process. She was the main reason why we switched from our old auto insurance to State Farm. She was so patient answering all my concerns! Never let her go!"
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Aleida Yepez

March 11, 2024

5  out of  5 rating by Aleida Yepez
"I wanted to take an opportunity to rate my State Farm Agent Joanne Devine she has always gone Above & Beyond to service my policies and to make the necessary recommendations to fit my needs. Joanne is the best, State Farm is lucky to have her be part of the company."
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Rafi Siy

February 19, 2024

5  out of  5 rating by Rafi Siy
"Ashely Ferreira has helped my family and I obtain insurance on several occasions now. I can confidently and happily recommend her to anyone that’s looking for someone that is easy to work with and communicates well. Thank you, Ashely!"
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Ludette Quiogue

February 16, 2024

5  out of  5 rating by Ludette Quiogue
"Quick response time"
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Laura Amodeo

February 2, 2024

5  out of  5 rating by Laura Amodeo
"Great experience!!’ Joanne is excellent at her job and very knowledgeable"
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January 31, 2024

5  out of  5 rating by FAYE YU
"Great services. Very helpful!"
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Jenny Ho

January 30, 2024

5  out of  5 rating by Jenny Ho
"Ashley was fast and responsive with my requests!"
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Shina Kumra

January 29, 2024

5  out of  5 rating by Shina Kumra
"Ashley was super helpful and answered all my questions. The process was quick and seamless."
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Richard Stern

January 24, 2024

5  out of  5 rating by Richard Stern
"Joanne is incredibly responsive and helpful. We have been using this office for many years and are very happy with the service we receive."
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Michael Medd

January 18, 2024

5  out of  5 rating by Michael Medd
"Thanks to James this is effort to get the right home owners insurance was efficient and easy to understand and to meet my Coop requirements. Much appreciated. Highly recommend working with James."