State Farm® Insurance Agent James B Lavelle
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Pat Berwanger
November 26, 2025
"The expertise and professionalism of Joanne Devine and the James Lavelle State Farm office was instrumental in helping my husband and I secure the proper documents we needed to change our residential status from Michigan to New York. Joanne responded within minutes to our numerous requests. We are very fortunate to have chosen this office for our vehicle and homeowners insurances."
"Thank you for the excellent rating, Pat! It’s a pleasure assisting you, and we’re here to support you with any future insurance questions or needs."
raul narvaez
November 18, 2025
"Grace provided stellar service, fast and comprehensive support! I am glad to now have State Farm as my insurance provider."
"We’re so happy to see your positive review, Raul! Thank you for placing your trust in us. Our team is here for you whenever you need guidance or assistance."
Michelle Forbush
October 29, 2025
"I want to express my sincere gratitude for the exceptional service provided by Joanne Devine at State Farm. My experience with her over the years has been nothing short of exceptional. Regardless of the time of day or the extent of my requests, she responds in record time and always explains confusing policy details clearly. Joanne has been an absolute LIFESAVER and I cannot thank her enough!! I would 100% recommend her and her team! Thank you!"
"Michelle, thank you for taking the time to write us with this review! Customer service is a top priority for us, so we are thrilled to hear positive feedback about Joanne and our agency."
Jessica Boyle
October 28, 2025
"I’ve been with State Farm since the beginning! The problems I ever had, (which were my own doing I’m sure) was fixed quickly and with such care. I enjoyed talking to everyone who worked at State Farm, they were like family. The name Lavelle , who owns the practice ,feels like home and that is a very great quality to have! If you are looking for the best insurance company who will look out for you and your needs, please choose this office! I have been with this company for over 20 years, and even giving up my car since retiring, I still made sure to keep them and get life insurance. The Lavelle family deserves more than 5 stars in my eyes!!!! I promise you when I say this is not a paid review, these are words that come from my heart! My last experience was amazing with Joanne Devine! I hope the Lavelle’s appreciate what a good worker they have!"
"Thank you so much for your kind words and 5-star rating, Jessica! We’re so grateful to know that you had a great experience with our team over all these years. Providing excellent service and peace of mind is always our goal, and it’s wonderful to know we met your expectations."
Zena Tsarfin
October 28, 2025
"Joanne at this branch is the best! Super friendly, helpful, caring. State Farm has always come through."
"We truly appreciate your trust and support, Zena! Knowing that you’re satisfied with our service means the world to us. Our team works hard to make every interaction simple, clear, and positive—thank you for recognizing that!"
Michael Cohen
October 24, 2025
"Joanne was so amazing and so fast in her response and help!!"
"Thank you for the 5-star rating, Michael!"
Martina Faerber
October 23, 2025
"Great customer service. So nice to talk to a real person who follows up and provides answers and solutions. Such a rare experience having someone answer the phone and solve our problem. We HIGHLY recommend State Farm and especially this office. People make all the difference!"
"Thank you so much for your kind review, Martina! We’re delighted to know you had a great experience with our team."
William Maguire
October 23, 2025
"Excellent service. Answer first time. Followed up with immediate response. Have had positive experience dealing with insurance brokers and agents in other states but the level of service from James B Lavelle is always outstanding."
"William, thank you so much for the wonderful recommendation. I'm thrilled to hear that you received excellent service - that is our goal for every interaction. We appreciate your business."
Juan Carlos Armenta
October 14, 2025
"Fully recommend James and his team. Carmen was instrumental in getting us what we needed. Thank you for the attention to detail and the customer service."
"Hearing feedback like this makes our day, Juan—thanks so much!"
Katherine Ramirez
October 2, 2025
"Grace was a wonderful to this process I needed...excellent customer service."
"Thank you for your 5 star review!"
Blue-Seven Acquisitions, LLC
October 2, 2025
"Joanne was very prompt, efficient and responsive-"
"We appreciate your 5-star review! Your trust means a lot, and we’re always here to make sure your insurance needs are taken care of."
Paresh Shah
September 30, 2025
"Ashleigh is awesome - I have worked with her for many years and she always delivers best value for her clients"
"Thank you for your five-star review, Paresh! We’re so glad to hear that you had such a positive experience with our team, and we look forward to continuing to serve you."
Hosanna Custodio
September 29, 2025
"Ashely rocks! She was quick to respond to my email and get things done for me! Thanks Ashely!"
"We sincerely appreciate your five-star rating, Hosanna! Knowing that we could meet your needs and provide peace of mind is the best reward for our team."
Rani Nazim
September 18, 2025
"Consistently easy to deal with. Never had an email or call unanswered."
"We truly value your kind words and support, Rani! It’s our goal to make insurance clear and easy, and we’re glad we could do that for you."
Vasiliki Karlis
September 17, 2025
"Ashley Ferreira was excellent and helped me submit the neceesary forms to complete my application! Great service!"
"Vasiliki, your kind words and 5-star rating are greatly appreciated! We’re committed to making insurance simple and stress-free, and it’s great to know we delivered."
Y. Rodriguez
September 12, 2025
"Barbara Dalli found me a policy for my co-op apartment that was exactly like the one that I had with Allstate, but she also saved me a lot of money with the new policy at State Farm! Barbara was extremely responsive to my needs, efficient, and I had a wonderful experience working with Barbara to set up new policy. I highly recommend Barbara to anyone who would like to save money and have a reputable company as your insurer."
"Thank you for sharing such positive feedback. We value your trust and will continue working hard to deliver the quality of service you deserve."
Алина Х
August 27, 2025
"Эшли-отличный специалист! Грамотно, быстро и с заботой о клиенте. Буду рекомендовать друзьям."
"Спасибо большое, Алина! Очень приятно слышать такие добрые слова. Я всегда стараюсь делать всё возможное для комфорта и качества обслуживания. Буду рада видеть вас снова и помочь, если что-то понадобится!"
Christian Cavarretta
August 22, 2025
"Had a great experience working with Grace!"
"Thanks a ton for the five stars, Christian! It’s a pleasure serving great clients like you. We’re committed to helping you protect what matters most and truly value your continued trust in us. Looking forward to assisting you in the future!"
Matteo Alioto
August 21, 2025
"Great experience. Always a quick response to calls or emails. Very easy and pleasant to do business with!"
"Thank you so much for taking the time to leave such a great review, Matteo. We're glad we could meet your insurance needs and provide the kind of service you deserve. It’s always an honor to help protect our clients and their families."
Habiba Elsayed
August 15, 2025
"Ashley has been super helpful and responds in a timely manner."
"Thank you so much for the 5-star review, Habiba! We’re thrilled to hear you had a great experience—your support means everything to us. We hope to welcome you back again soon!"
Vijaya Kris
August 12, 2025
"Ashley has been very supportive throughout the past twelve years we have worked with her. Always she responds right away to our questions."
"We’re honored by your kind words and five-star rating, Vijaya. Providing you with excellent service is what we strive for every day. Thank you!"
Brooke Tannahill
August 9, 2025
"Grace was fantastic! Extremely responsive, knowledgeable, and made the whole process smooth and stress-free!"
"Thank you for the fantastic rating, Brooke! We're committed to providing clear, reliable service, and it’s great to know we met your expectations. Looking forward to continuing to support you."
REEL BROOKLYN FILMS
July 30, 2025
"This is the second time we've had to put in a serious claim with State Farm and Jim Lavelle's company and both times they made what is ultimately a very stressful and a monumentally chaotic time a walk in the park. Joanne was so helpful. She answered all the questions before I even had a chance to ask them. And even more so when I needed some reassurance about the situation she was amazing !! Whatever you're paying her, it isn't enough. This woman needs a raise. :-) Go Team State Farm!"
"We’re thrilled to receive your 5-star feedback! It’s our goal to make insurance easier and less stressful for everyone we work with."
Ernie Schicchi
July 29, 2025
"I had an issue with a clients liability COI and after explaining to Ms Dalli what was needed she immediately suggested that the State Farm insurance certificates for our company vehicles would solve the problem. She processed and emailed them to me late in the afternoon a week or so ago and the next morning our clients insurer advised acceptance and that we were in compliance. Ms Dallis’ knowledge and professionalism is what I respect and expect and she delivered. I’ve been with Jim Lavelles State Farm office for years and she is a perfect example of why Regards Ernie Schicchi Sr Alternative Pest Control Inc"
"It is so great to hear such positive feedback about Ms. Dalli and our agency. We are so happy we were able to get this sorted for you. We look forward to working with you for many more years to come Ernie!"
Michelle Levine Wolff
July 28, 2025
"Ashely Ferreira is fantastic to work with. She is very efficient at responding to any questions and processing requests. I've worked with her numerous times and she always delivers great results and service. Thank you."
"You made our day with this 5-star rating, Michelle! Thanks for your confidence in us—it’s a privilege to serve you."