
State Farm® Insurance Agent James B Lavelle
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Katherine Ramirez
October 2, 2025
"Grace was a wonderful to this process I needed...excellent customer service."
"Thank you for your 5 star review!"
Blue-Seven Acquisitions, LLC
October 2, 2025
"Joanne was very prompt, efficient and responsive-"
"We appreciate your 5-star review! Your trust means a lot, and we’re always here to make sure your insurance needs are taken care of."
Paresh Shah
September 30, 2025
"Ashleigh is awesome - I have worked with her for many years and she always delivers best value for her clients"
"Thank you for your five-star review, Paresh! We’re so glad to hear that you had such a positive experience with our team, and we look forward to continuing to serve you."
Hosanna Custodio
September 29, 2025
"Ashely rocks! She was quick to respond to my email and get things done for me! Thanks Ashely!"
"We sincerely appreciate your five-star rating, Hosanna! Knowing that we could meet your needs and provide peace of mind is the best reward for our team."
Rani Nazim
September 18, 2025
"Consistently easy to deal with. Never had an email or call unanswered."
"We truly value your kind words and support, Rani! It’s our goal to make insurance clear and easy, and we’re glad we could do that for you."
Vasiliki Karlis
September 17, 2025
"Ashley Ferreira was excellent and helped me submit the neceesary forms to complete my application! Great service!"
"Vasiliki, your kind words and 5-star rating are greatly appreciated! We’re committed to making insurance simple and stress-free, and it’s great to know we delivered."
Y. Rodriguez
September 12, 2025
"Barbara Dalli found me a policy for my co-op apartment that was exactly like the one that I had with Allstate, but she also saved me a lot of money with the new policy at State Farm! Barbara was extremely responsive to my needs, efficient, and I had a wonderful experience working with Barbara to set up new policy. I highly recommend Barbara to anyone who would like to save money and have a reputable company as your insurer."
"Thank you for sharing such positive feedback. We value your trust and will continue working hard to deliver the quality of service you deserve."
Алина Х
August 27, 2025
"Эшли-отличный специалист! Грамотно, быстро и с заботой о клиенте. Буду рекомендовать друзьям."
"Спасибо большое, Алина! Очень приятно слышать такие добрые слова. Я всегда стараюсь делать всё возможное для комфорта и качества обслуживания. Буду рада видеть вас снова и помочь, если что-то понадобится!"
Christian Cavarretta
August 22, 2025
"Had a great experience working with Grace!"
"Thanks a ton for the five stars, Christian! It’s a pleasure serving great clients like you. We’re committed to helping you protect what matters most and truly value your continued trust in us. Looking forward to assisting you in the future!"
Matteo Alioto
August 21, 2025
"Great experience. Always a quick response to calls or emails. Very easy and pleasant to do business with!"
"Thank you so much for taking the time to leave such a great review, Matteo. We're glad we could meet your insurance needs and provide the kind of service you deserve. It’s always an honor to help protect our clients and their families."
Habiba Elsayed
August 15, 2025
"Ashley has been super helpful and responds in a timely manner."
"Thank you so much for the 5-star review, Habiba! We’re thrilled to hear you had a great experience—your support means everything to us. We hope to welcome you back again soon!"
Vijaya Kris
August 12, 2025
"Ashley has been very supportive throughout the past twelve years we have worked with her. Always she responds right away to our questions."
"We’re honored by your kind words and five-star rating, Vijaya. Providing you with excellent service is what we strive for every day. Thank you!"
Brooke Tannahill
August 9, 2025
"Grace was fantastic! Extremely responsive, knowledgeable, and made the whole process smooth and stress-free!"
"Thank you for the fantastic rating, Brooke! We're committed to providing clear, reliable service, and it’s great to know we met your expectations. Looking forward to continuing to support you."
REEL BROOKLYN FILMS
July 30, 2025
"This is the second time we've had to put in a serious claim with State Farm and Jim Lavelle's company and both times they made what is ultimately a very stressful and a monumentally chaotic time a walk in the park. Joanne was so helpful. She answered all the questions before I even had a chance to ask them. And even more so when I needed some reassurance about the situation she was amazing !! Whatever you're paying her, it isn't enough. This woman needs a raise. :-) Go Team State Farm!"
"We’re thrilled to receive your 5-star feedback! It’s our goal to make insurance easier and less stressful for everyone we work with."
Ernie Schicchi
July 29, 2025
"I had an issue with a clients liability COI and after explaining to Ms Dalli what was needed she immediately suggested that the State Farm insurance certificates for our company vehicles would solve the problem. She processed and emailed them to me late in the afternoon a week or so ago and the next morning our clients insurer advised acceptance and that we were in compliance. Ms Dallis’ knowledge and professionalism is what I respect and expect and she delivered. I’ve been with Jim Lavelles State Farm office for years and she is a perfect example of why Regards Ernie Schicchi Sr Alternative Pest Control Inc"
"It is so great to hear such positive feedback about Ms. Dalli and our agency. We are so happy we were able to get this sorted for you. We look forward to working with you for many more years to come Ernie!"
Michelle Levine Wolff
July 28, 2025
"Ashely Ferreira is fantastic to work with. She is very efficient at responding to any questions and processing requests. I've worked with her numerous times and she always delivers great results and service. Thank you."
"You made our day with this 5-star rating, Michelle! Thanks for your confidence in us—it’s a privilege to serve you."
galit gabbayribak
July 21, 2025
"Reaching out to Ashely at State Farm Insurance was truly one of the best customer service experiences I’ve had. Her professionalism, deep knowledge of insurance, responsiveness, and warm, thoughtful approach were exceptional. Ashely went above and beyond—thorough, clear, fast, and always kind. It was an absolute pleasure working with her, and I look forward to doing so again in the future."
"Your kind words mean the world to us! We're proud to offer friendly, reliable service and are so grateful for your feedback."
Renato Delle Side
July 18, 2025
"5+ starts! I have been working with Joanne on a few policies for several years now. She is extremely responsive, professional and very efficient. Easy and quick process. Strongly recommended. Thank you Joanne!!"
"Renato - Thank you so much for taking the time to leave us such wonderful review. Joanna and I truly appreciate it!"
ellorra m
July 17, 2025
"Joanne is very knowledgeable and efficient. She was able to identify my requirements and quickly suggested the right policy and coverage. Overall I had a very smooth experience."
"Thanks for taking the time to leave such a fantastic review, Ellorra. We're so glad you’re happy with our service!"
Javier Seymore
July 11, 2025
"Joanne has been my insurance agent for over 20 years. Joanne has covered all of my insurance needs including life, vehicle, jewelry, home, renter's policies and art policies. Joanne is responsive and always answers my emails within 30 minutes. I would rate Joanne a 10 out of 10 in customer service. Keep up the great job."
"Thanks for the 5-star rating, and years of loyalty, Javier! We're always here to answer your questions and help you navigate your coverage options."
Vytas Knygnesys
July 6, 2025
"Now that we use the talk part of our phones less often, one never knows how a service call will go. How many prompts will I have to go through to get to a person? Once there, how efficient will the process be? My insurance transfer process was a breeze! Phone answered promptly, and Grace's support and efficient processing of the details needed to support my insurance transfer from one State Farm state to another went smoothly."
"We’re grateful for your five-star rating, Vytas! It’s a pleasure to serve you, and we look forward to continuing to meet your insurance needs."
Abby Castonguay
June 25, 2025
"This was my first time working with State Farm (for renters insurance), and it was a very positive experience. I chatted with Grace over the phone. She was patient with me, walking through the process and answering all my questions. Quick, easy, and lovely service -- I would highly recommend!"
"Thanks for the wonderful review, Abby! We're always here to make insurance easier and clearer for you."
Jaswanth Mucherla
June 25, 2025
"Ashely was great to work with! I loved the quick turnaround times! :)"
"Your 5-star rating means a lot to us, Jaswanth. Thanks for choosing our team!"
Soren Nellemann
June 23, 2025
"Outstanding help and service"
"Your five-star review made our day, Soren! Helping clients like you is why we do what we do. Thanks for being part of our insurance family."
Vince Velicov
June 18, 2025
"Great service, always gets me any documents in minutes. Super helpful for home, auto, life and more."
"Thank you so much for the five-star review, Vince! We're thrilled to know you had a great experience. Protecting what matters most to you is our top priority."