
State Farm® Insurance Agent James B Lavelle
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Javier Seymore
July 11, 2025
"Joanne has been my insurance agent for over 20 years. Joanne has covered all of my insurance needs including life, vehicle, jewelry, home, renter's policies and art policies. Joanne is responsive and always answers my emails within 30 minutes. I would rate Joanne a 10 out of 10 in customer service. Keep up the great job."
"Thanks for the 5-star rating, and years of loyalty, Javier! We're always here to answer your questions and help you navigate your coverage options."
Vytas Knygnesys
July 6, 2025
"Now that we use the talk part of our phones less often, one never knows how a service call will go. How many prompts will I have to go through to get to a person? Once there, how efficient will the process be? My insurance transfer process was a breeze! Phone answered promptly, and Grace's support and efficient processing of the details needed to support my insurance transfer from one State Farm state to another went smoothly."
"We’re grateful for your five-star rating, Vytas! It’s a pleasure to serve you, and we look forward to continuing to meet your insurance needs."
Abby Castonguay
June 25, 2025
"This was my first time working with State Farm (for renters insurance), and it was a very positive experience. I chatted with Grace over the phone. She was patient with me, walking through the process and answering all my questions. Quick, easy, and lovely service -- I would highly recommend!"
"Thanks for the wonderful review, Abby! We're always here to make insurance easier and clearer for you."
Jaswanth Mucherla
June 25, 2025
"Ashely was great to work with! I loved the quick turnaround times! :)"
"Your 5-star rating means a lot to us, Jaswanth. Thanks for choosing our team!"
Soren Nellemann
June 23, 2025
"Outstanding help and service"
"Your five-star review made our day, Soren! Helping clients like you is why we do what we do. Thanks for being part of our insurance family."
Vince Velicov
June 18, 2025
"Great service, always gets me any documents in minutes. Super helpful for home, auto, life and more."
"Thank you so much for the five-star review, Vince! We're thrilled to know you had a great experience. Protecting what matters most to you is our top priority."
Richard Slatkin
June 16, 2025
"Kevin was extremely helpful and very knowledgeable. He is a credit to State Farm!!"
"Thank you so much for your business and your awesome 5 star review! My office is always available to help with any of your insurance needs!"
J Henderson
June 13, 2025
"Joanne is always so attentive and helpful whenever I have a question on my insurance plans with her. Highly recommend."
"Thank you for the glowing review! We’re always striving to deliver the best service possible, and we’re so glad you had a great experience."
Gordon B
June 5, 2025
"Joanne was very responsive, asked intelligent questions, gave me some good suggestions and had the paperwork to me in under an hour. Thanks Joanne and James LaVelle Agency."
"Thank you so much for the 5-stars, Gordon! We're always here to help with your insurance needs."
Jud Parker
June 2, 2025
"She was wonderful and so sweet."
"Thank you for the five-star review, Jud! It is our pleasure to be able to assist you."
Robert Draper
May 29, 2025
"For 30 years the BEST SERVICE. Ashley exemplifies this!"
"Huge thanks for the amazing review, Robert! We’re always happy to assist and grateful for your continued trust in our team."
jeffrey fears
May 28, 2025
"great quick service. much appreciated"
"We truly value your review, Jeffrey—thank you! We're here whenever you need us, and we're proud to have earned your trust."
Vickie Byron
May 27, 2025
"Joanne was very knowledgeable and professional and helped me get the insurance I need at a fair price. Highly recommend."
"Thank you so much for the five stars, Vickie! We’re glad to know you had a great experience. We look forward to serving you again!"
Stefan Beck
May 20, 2025
"Grace provided great service."
"Thank you so much for the five-star rating, Stefan! We're thrilled to know you had a positive experience with our team. Your trust means everything to us, and we're here whenever you need us."
Barbara Dobek
May 17, 2025
"I had the pleasure of working with Rania from State Farm and she is simply the best. Extremely professional, knowledgeable and very helpful. She found a car insurance policy that perfectly fits my needs and made the whole process extremely easy and stress free. If you need a car insurance and looking for exceptional customer service Rania at State Farm is the person to reach out to. Don’t waste your time looking elsewhere."
"We truly appreciate your kind words and glowing review, Barbara! Helping our clients feel secure and supported is our top priority. Thank you for choosing us!"
R Macklin
May 16, 2025
"Grace was great to work with to get insurances set up quick and with what we needed."
"It’s wonderful to hear your experience was a five-star one! We’re grateful for your trust and look forward to continuing to provide the coverage and care you deserve."
Paul Wolfson
May 10, 2025
"Joanne was more than Devine! She is the reason I stay a State Farm customer no matter how much I hate the ads!"
"Thanks a lot for the awesome feedback, Paul! Your trust means the world to us, and we're always just a call or click away."
Linda Markey
May 10, 2025
"Fantastic service. Joanne was efficient and friendly. A gem!"
"We appreciate your review more than you know, Linda! It’s our privilege to help you stay protected, and we’re proud to have your confidence."
Mignon Williams
May 9, 2025
"Prompt response received and immediate action was taken. Many thanks."
"Thanks for such a glowing review, Mignon! We aim to make the process easy and personal—and we’re glad that showed in your experience."
Jewel Kawataki
April 23, 2025
"Super helpful and responsive!!! Thanks so much"
"Thank you for the kind words and glowing review, Jewel! We’re committed to providing excellent service, and it's rewarding to know that came through in your experience. Looking forward to continuing to serve you."
Lorna Solis
April 22, 2025
"Ashely Ferreira was a pleasure to work with. She explained the policies clearly and was always available for a call whenever I needed clarification. She was friendly, professional, and easy to work with. I will definitely recommend her to anyone looking for insurance, and I’ll be coming back to her when I’m ready to purchase again."
"Lorna, thank you for the awesome feedback! We’re so happy you’re satisfied with your experience. Don’t hesitate to reach out if you need anything at all!"
Mary Stracci Fitzpatrick
April 21, 2025
"Joanne Devine has helped me with different issues that have come up from time to time concerning my State Farm home and car insurance as well as life insurance. She is professional, courteous and knowledgeable. It is a pleasure to do business with her. Mary Stracci Fitzpatrick"
"Thanks for the fantastic review, Mary! We know insurance can be complex, so we’re happy we could make things simple and beneficial for you. Your satisfaction is our top priority."
Martin Wang
April 15, 2025
"I am very pleased with the service provided by Ms. Ashley Ferreira at James Lavelle's State Farm Insurance during my car insurance purchase. Her professionalism, efficiency, kindness, and problem-solving skills truly impressed me. She handled every step of the process with care and clarity. I sincerely appreciate her support."
"Martin, thank you for the 5-star review! I'm glad that you received excellent service and a reasonable premium! We appreciate your business."
Michelle Tran
April 9, 2025
"I needed renter's insurance and reached out to State Farm for a quote. Grace reached out quickly and was able to put my policy together...making the process easy. Ask for Grace and she will take good care of you."
"We're thrilled you had a great experience, Michelle—thank you for the glowing review!"
Emma Peifer
April 9, 2025
"Grace was more than helpful with creating a new policy for me! She was prompt, professional, and kind. She was wonderful to work with and made my experience easy and a positive one!"
"Thank you for the fantastic five-star review, Emma! We’re glad to know you had a great experience, and we truly appreciate your kind words. We’re here anytime you need us!"